Zarghoona is one of eleven counselors helping non English speaking refugees settle in the community. She provides intensive holistic services to newcomers from war-torn Afghanistan. One of Zarghoona’s outstanding clients is a young adult woman with complex needs who recently came to Canada. She did not speak her first language because of a hearing impairment, never attended school, and could not read or write. This young woman then suffered a spinal cord injury which resulted in her losing the ability to walk and use her hands for communication. She secured a speech-generating device to communicate and uses her cheek to activate the device. Before this miraculous breakthrough, she had been limited to communicating with only her family through a home-based sign language they had developed in order to communicate with their daughter. With funding from the provincial government, Burnaby Family Life was able to provide funds for a sign language tutor. Fees were also paid to enroll her in the Deaf and Hard of Hearing Program at Vancouver Community College. She enjoys and appreciates the miracle that has transpired in her life bringing her from isolation into inclusion.